Questions and Answers


Q. 1. If the UPS is found DOA, what's your policy regarding that?? Will I get a replacement, and who will bear the courier charges in that case.
2. How and where to claim the warranty. Could you provide some online link or some contact number of cyberpower warranty team.

A.

1. For heavy weight items like UPS, Monitors, Printers we try to appoint onsite service. Shipping fees will be spent by the customer if the product is out of our policy time frame or found working after we pick it up for testing.

2. You can just call their customer support of whose details you can find by a simple google search.

Kunal (Verified Buyer )

Q. Will this come with battery or do I have to get another battery

A. UPS generally comes with included battery.

Ishwarchandra Deshmukh (Verified Buyer )

Q. Ryzen 5 5600g
GB 6700XT
Deepcool 750w gold rated psu.

Will this be able to power my build ?

A. Yes.

SDC (Verified Buyer )

Q. How to claim the warranty if something happens to the ups within a year or two? Does it support on-site warranty?

A. Engineers can be appointed / can be sent to brand directly / can be sent to us

akshay (Verified Buyer )

Q. I have ordered this ups from here.
I have ryzen 5 5600
antec neo eco 650m bronze
rtx 3060 12 gb card

Will this work well?

A. Will be able to backup under normal circumstances.

Bishal RoyChoudhury (Verified Buyer )