Questions and Answers
Q. What is the replacement policy? Does mdcomputers support customer or is it full responsibility of gigabyte?
A.
Mdcomputers.in: Cancellation & Refund
Q. What about shipping damage. How you manage that?
A. We provide a resolution after a thorough investigation.
Q. Is there a cash on delivery option available?
A. Currently not. Also not available for heavy weight items like cabinet, monitors, printers, UPS and chairs.
Q. Does it come in built speakers??
A. No. Inbuilt speakers are mentioned in catalogues of items that have one
Q. Do you guys take return requests if the unit has dead pixels or terrible (more than normal) backlight bleed?
A. Dead pixel has a criteria number. if that no.of pixels are found dead only then it will be considered as faulty. Rest for major patch marks or discoloring or bleeding does comes under warranty policy. POV, some higher monitors have screens bleeding out of the box which can't be considered faulty due to its panel type and screens size.